Frequently Asked Questions
Everything you need to know about shopping at High Decibels.
How long does shipping take for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like swimwear and earrings are final sale.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At High Decibels, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.
Can I track my order once it has been placed?
Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.